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Editor's Overall Rating:
Average User Rating:
(based on 4 reviews)

Category: Gay Dating Websites (AKA Gay Dating Sites)
Website: http://www.recon.com

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Horrible navigation and search
19 July 2015
Reviewer: Why Bother from Ohio/D.C. Regions

102 of 212 people found this review helpful

Chances of getting a date:
Quality / Size of Members' Photos:
Help Files / Technical Support:
Ease of Use / Navigation:
Ease of joining / Registration:
Value for Money:
Overall Star Rating:

I've been familiar with Recon for several years; however, they just 'updated' their search program and it is, to be blunt, the biggest piece of non-functional garbage experienced among many on the internet (I am including all sites besides dating).

After getting a month's service, I spent 40 minutes trying to exit and re-enter the site thinking I was doing something wrong. Come on, folks, I've a Ph.D. and fairly tech savy, so what is the problem? After trying to search "Florida", for a business trip, I had one member 'surface'. Hmmm, seems highly suspect, no?

I then tried to find help on their touted "help line" with both no success and no means to connect the web manager. It must be nice to advertise for dating with no element of customer service, no email address or phone number. My attitude was, "Must be nice to have a business and not give-a-damn about the customer" - - - damn, nothing like following the corporate model. I can tell their site must be operated by a person with an MBA.

Consequently, I ran into a friend from recon and he shared similar complaints - - - to the point of just 'forgetting about it', as myself. As tech-shark companies become greedier, there are many as myself who are saying 'forget it'.

Now, if I were interested in joining Recon, I'd suggest to just leave it alone. Poor navigation and search engine is impossible to make it work after 40 minutes - - - why waste your time. Hopefully, they may consider realizing that more business will be lost.

These power boys are always at Leather Fests, touting their name - - - but negating that customer service and a site that operates smoothly is essential to good business. Run, guys, run - - - not worth it.

Sorry, Recon, suggestions are:
(1) have a means of reaching tech support,
(2) focus on customer service, not glitz and rip-offs with poor search engines,
(3) instead of focusing on your Leather-Fests and where you are or what you are going to support, try supporting the customer first, not your advertising.

Until then, I bid you farewell!

In summary, I would not recommend Recon to a friend.

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