I've been familiar with Recon for several years; however, they just 'updated' their search program and it is, to be blunt, the biggest piece of non-functional garbage experienced among many on the internet (I am including all sites besides dating).
After getting a month's service, I spent 40 minutes trying to exit and re-enter the site thinking I was doing something wrong. Come on, folks, I've a Ph.D. and fairly tech savy, so what is the problem? After trying to search "Florida", for a business trip, I had one member 'surface'. Hmmm, seems highly suspect, no?
I then tried to find help on their touted "help line" with both no success and no means to connect the web manager. It must be nice to advertise for dating with no element of customer service, no email address or phone number. My attitude was, "Must be nice to have a business and not give-a-damn about the customer" - - - damn, nothing like following the corporate model. I can tell their site must be operated by a person with an MBA.
Consequently, I ran into a friend from recon and he shared similar complaints... (Read the full review)